The Benefits of Wearable Technology in 2020
Jumping into 2020, it’s important to evaluate the changes and progress the healthcare industry has made over the last 10 - 20 years thanks to various advancements [...]
Omnichannel Unified Communications in Healthcare = Blockchain?
According to Worldometers, the world population is approximately 7.75 billion. While each of these individuals may have different views, careers, hobbies and priorities, they all desire one [...]
Taking the Banking Experience Beyond Physical Demographics
Digital transformation is drastically disrupting the banking industry. As the general population welcomes the plethora of new digital technology with open arms, the banking industry is finding [...]
Feasting on the Benefits of Digitally Transforming Industries
As Thanksgiving rolls around, many reflect on the aspects of their lives that they are grateful for — whether it’s good health, overcoming a financial hardship, achieving [...]
How Your Call Center Experience Can Be Improved with AI
Technology is changing many facets of our daily lives. Even if we haven’t heard the buzzword “digital transformation” at some point over the last couple of years, [...]
Isolated Seniors and Telehealth: Enabling Better Connections
Over the last several years, telehealth services have become an efficient (and increasingly popular) way to access healthcare as today’s tech-savvy consumers are more inclined to connect with [...]
Chatbots’ Impact on Banking and Healthcare
Smart phones and 24/7 call centers have enhanced organizations’ communications with their customers and helped them meet new demands; and now artificial intelligence (AI) is further impacting this [...]
When It Comes to Security, Consumers Must Show Vigilance
Over the past several years, talks of data breaches and consumer scams have plastered the news. Whether it’s cyber hackers gaining access to Target’s confidential customer information or the [...]
Roper St. Francis Healthcare Improves Patient Experience through Real-Time Data
The Challenge Roper St. Francis Healthcare, located in Charleston, South Carolina, cares for Lowcountry families along the South Carolina coast with a mission of healing all people with compassion, [...]
Analytics and Communications: Bridging the Gap
Advancements in technology are pushing several industries to constantly change and evaluate their business models and practices – from updating the systems that run the internal processes to [...]