2020: The Year of Digital-Only Banking?
As technology continues to impact the banking industry today, a shift is beginning to occur in consumer behavior. Where consumers have historically relied on a primary bank [...]
Taking the Banking Experience Beyond Physical Demographics
Digital transformation is drastically disrupting the banking industry. As the general population welcomes the plethora of new digital technology with open arms, the banking industry is finding [...]
Feasting on the Benefits of Digitally Transforming Industries
As Thanksgiving rolls around, many reflect on the aspects of their lives that they are grateful for — whether it’s good health, overcoming a financial hardship, achieving [...]
Digital Transformation Revolution
As the use of the term digital transformation has become more commonplace, many wonder if it is here to stay, or if it is merely another buzzword that [...]
What’s New for Spring – LinkLive 2018
LinkLive, our flagship contact center platform, is fundamental to what we do — and through it, we can offer integrated features and capabilities to help you better connect [...]
Four (Unexpected) Reasons to be Grateful for Digitally Transforming Industries
With another Thanksgiving Day just around the corner, it’s a fitting time to reflect on all the reasons to be grateful this season — whether it’s good [...]
Digital Banking: How Millennials are Changing the Financial Landscape
Millennials. Generation X. Baby boomers. With each new generation comes inevitable change and a resulting fascination around the latest group of youngsters — what trends they’re driving, what [...]
Digital Banking and Big Data: The Communications Effect of Customer-facing APIs
Ever since APIs (application programming interfaces) entered the big data scene for banking, many in the industry have grappled with the best way to leverage their potential for [...]