How the South Bend Clinic Reduced Abandonment Rates by 200% with LinkLive
The Challenge The South Bend Clinic, located in South Bend, Indiana, was founded as a nonprofit multi-specialty group practice by a group of six doctors. Today, the healthcare system includes ten campuses and nearly 150 providers that collectively hold thirty different board certifications. The South Bend Clinic’s mission is [...]
Roper St. Francis Healthcare Improves Patient Experience through Real-Time Data
The Challenge Roper St. Francis Healthcare, located in Charleston, South Carolina, cares for Lowcountry families along the South Carolina coast with a mission of healing all people with compassion, faith and excellence. Two years ago, the health system’s call center was growing at a rapid pace and was experiencing an increasing volume of calls that the current call center infrastructure [...]
North Memorial Health Improves Revenue Cycle through Text/Chat to Schedule Patient Communications
North Memorial Health, located in Robbinsdale, Minn., consisting of 27 specialty and primary care clinics, as well as two hospitals in the Twin Cities area, is a progressive leader in Minnesota’s healthcare system. The Challenge Early in 2014, North Memorial was in search of a cutting-edge technology that would [...]
A Midwestern Regional Bank
A Midwestern regional bank seeks to lower support cost, decrease loan processing times and differentiate their web presence with unified communication services. Revation’s LinkLive solution provides the ultimate in secure unified communications for Virtual Branch and Internet communications in banks and credit unions. LinkLive’s skills-based routing [...]
MN Board on Aging
Creating a secure and compliant blended media contact center that harnesses the power of the Internet became a mandate,” said Krista Boston, Manager – Consumer Choices Team. “Costs were rising but our funding was being reduced. Traditional vendors and technology were cost prohibitive, far too complex and did little [...]
Cornhusker Bank differentiates through improved customer interactions
What’s unique about Revation LinkLive is it provides the ultimate in secure compliant electronic messaging while integrating with PremierEcom and PremierEcorp,” says Ken Ward, vice president at Cornhusker Bank. “We can now exchange secure Email with attachments with any email address in the world, and our customers can click [...]
A Midwest Regional Healthcare System
A Midwest regional healthcare system partnered with Revation Systems to enhance customer service, improve physician communications, and reduce patient readmissions through the use of Revation’s HIPAA-compliant communications platform. Revation LinkLive Healthcare provides the healthcare system with a secure and HIPAA-compliant unified communications platform tailored for their use across [...]
