The Advanced package offers the full suite of LinkLive functionality that converts your digital and physical channels into a secure, seamless consumer experience.
It’s a perfect match for a Bank or Credit Union that desires to integrate advanced features and innovation while deploying a full contact center in the cloud.
Everything in Engagement Bundle +
The Advanced bundle is all in and a full set of LinkLive features available from Revation. It’s a perfect match for a Bank or Credit Union that desires to integrate advanced features and innovation while deploying a full contact center in the cloud.
Cloud Contact Center
Revation was founded because we have a passion for making the complex simple and embracing risk to deliver great results. We’ve been delivering cloud based contact centers for over 10 years and we’ve been recognized as a top 10 provider in Health Tech for our Security First approach.
LinkLive Contact Center in a Cloud is a single solution as a service that offers secure support across all channels for your Agents, Supervisors, and Employees. It’s for Financial Institutions wanting to simply replace communications hardware with devices, a headset, and internet access all while enabling the essential communication innovation at the right time, in the right way, and at a lower cost.
Beyond scalable, secure VoIP and multiparty video collaboration, we offer all encompassing capabilities expected with a leading communication strategy including skills based routing, session recording, workforce management, and quality monitoring. All of this comes with our HITRUST security certification
Amid the digital transformation that is occurring today, organizations are finding it necessary to rethink the way they communicate. Campaign management solutions can increase efficiency and effectiveness of contact center agents and, most importantly, provide a greater quality of care to consumers.
Help your team to better target your customers and achieve more effective cross selling opportunities. This LinkLive capability offers a number of use-case to drive real value by automating outbound customer and prospect engagement and can be connected to almost any type of customer data. Learn more about LinkLive Campaign Manager.
Reva Artificial Intelligence
Automate routine employee and customer communications by implementing AI and chatbot technology. Like many chat bots, Reva can streamline and automate much of the communication that takes place today internally and externally. What’s unique about Reva is the ability to intelligently route sessions based on the authentication of the device to a human on your team, all done with security. Learn more or contact us for a demo to discuss the different use case of putting Reva to work for your consumers and staff.