There is a better way to be there, today.
Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next generation digital engagement is now in one web-based platform.
DIGITAL ENGAGEMENT
Engage with your customers and members anywhere, on any device – no downloads or installation needed
The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices you use each day. No downloads required.
USER EXPERIENCE
Intelligent, AI-enabled, on any channel – from one pane of glass
Enable your customer service teams with a full suite of AI-enabled communication modes – chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges.
SECURE WORKFLOWS
Powerful, integrated, next–generation workflows.
Unparalleled security.
Activate your customer engagement with the data needed to get the job done – from your CRM, EMR, and more. Move beyond choppy customer experiences with seamless communication workflows, integrated with leading industry platforms.
REPORTING
Advanced reporting = actionable insights
Utilize a variety of tools to measure contact center data, monitor agent performance, and plan scheduling for peak call times. Turn insights into action and see your CSAT, hold times, and overall customer retention goals.
JOIN THE HUNDREDS OF ORGANIZATIONS THAT TRUST LINKLIVE TODAY.
JOIN THE HUNDREDS OF ORGANIZATIONS THAT TRUST LINKLIVE TODAY.
Ready to learn more?
Sign up for a custom demo and see what LinkLive can do for you!
Ready to learn more?
Sign up for a custom demo and see what LinkLive can do for you!
